Export to PDF

Sandra McKinney
Sandra McKinney
Facilitator 1 First Anniversary
in Blackbaud Financial Edge NXT® General Discussions

Update in the past day or so has the pdf opening when you select "export to pdf". I don't necessarily want the pdf to open, and it's disruptive. Any way to de-select that option?

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Answers

  • Carlene Johnson
    Carlene Johnson Community All-Star
    Tenth Anniversary Kudos 5 Raiser's Edge NXT Fall 2025 Product Update Briefing Badge First Reply

    Are you exporting to PDF in database view or in webview?

  • Melissa Rauch
    Melissa Rauch
    Sixth Anniversary Kudos 1 Participant Facilitator 1

    Agreed! Many times I just need to see the report, not export it. Especially if adjustments need to me made . . . I'll export when it is completed. What a waste of time and efficiency, creating extra steps. Plus we need to go delete them later.

  • Jeff Trzaska
    Jeff Trzaska
    Third Anniversary Kudos 2 Financial Edge NXT Fall 2025 Product Update Briefing Badge Name Dropper

    If the PDF is always opening after downloading to your web browser (Chrome). These are the steps that disabling that function.

    In Google Chrome

    • Clear all auto-opening settings: This is the quickest way to reset the behavior for all file types.
      1. Click the three-dot menu icon (⋮) in the top-right corner and select Settings.
      2. In the left-hand menu, click Downloads.
      3. Click the "Clear" button next to "Open certain file types automatically after downloading".
      4. OR
      5. Disable a specific file type: While there isn't a separate button for each file, clearing all settings will remove the auto-open option for all file types, forcing you to re-select them for those you still want to open automatically. 

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