Test plan wanted for Service Pack upgrade!

Alan French
Alan French
Tenth Anniversary Kudos 5 Name Dropper Participant
in Blackbaud CRM™ General Discussions

I would be very grateful if anyone could share their test plan that they use when deploying new service packs. I've been given a week to get SP40 into Staging, tested, and deployed in Production 😭 and I'm aware it contains a few major changes (we're upgrading from SP35). Thanks in advance!

Answers

  • David Wanless
    David Wanless
    Tenth Anniversary Kudos 1 Name Dropper Participant

    Dear Alan,

    I'd be wondering why it's so urgent. We take a lot longer than that to do an upgrade.

    Here's our core test plan.

    Ciao,

    David.

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  • Alan French
    Alan French
    Tenth Anniversary Kudos 5 Name Dropper Participant

    Thanks David, yes I did highlight to the team that other organisations have said they take at least several weeks for testing but that's the time I've been allotted, partly due to other projects/deadlines. The file you've attached seems to be blocked unfortunately but it would be really interesting to see it - we have put together a test plan now but I feel it could be more in-depth.

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