Unable to provide '.pdf' download link for '...' The HTTP status code of the response was not expected (404). Status 404 Respo

Christopher Hafer

Anyone else getting this error when trying to generate reports/checks/eft remittances?

It's an issue that's been increasing in frequency for our organization over the last few months and has become a multiple-times-a-day occurrence at this point. I uploaded an example for you all to see. I have an open case with Blackbaud Support (case # 020743555), but their support team put our case on hold a week ago and we haven't heard back since.

Screenshot 2026-02-12 094048.png

Kevin Brazell

https://community.blackbaud.com/discussion/84779/unable-to-provide-039-pdf-039-download-link-for-039-039-the-http-status-code-of-the-response-was-not-expected-404-status-404-respo

Found a KB article where it says they are evaluating it : KB Article Link Just based on the short answer, they are looking at it internally and will update the KB and any cases when they update / resolve it.

Alex Wong

@Erik Leaver may not be related, but flagging this for you to look into and potentially let those working on the case in FE aware of the Breaking Change. I don't know if FE running report is using the same underlying download methodology that was changed last week.

Ashley Snow

I am not experiencing that exact error, but a very similar one when we try to generate statements they don't work. This has been going on for two weeks now with no fix from blackbaud.