Question on Service Pack 40 performance

Spencer Lassen
Spencer Lassen
Tenth Anniversary Kudos 1 Name Dropper Participant
in Blackbaud CRM™ General Discussions

We're working on testing service pack 40 in our non-production environment and we've noticed some slowness in pulling revenue heavy data operations. I'm wondering if anyone else is on service pack 40 and has experienced any similar sorts of performance issues, thanks.

Answers

  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Kudos 5 Commented in Discussion First Reply

    Hey @Spencer Lassen just wanted to check in with you on this. No responses yet from the community, so I would encourage you if you are still experiencing that slowness to reach out to Blackbaud support and let them know, so they can help troubleshoot!

  • Sue Morin
    Sue Morin
    Eighth Anniversary Kudos 1 Name Dropper Facilitator 1

    For the sake of responding - we have not upgraded yet - Western University - Canada - we are in the process of upgrade testing to SP 41 (all going well in testing but nowhere near the volume we do in production to test the speed like we should). We are pausing based on our Luminate Online and Sync testing - still outstanding.

    So not on SP40 we went to SP41 on the advice of BB and not yet live.

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