Solicitor Performance Analysis Angst - Webview

Marcie Eastwood

I have been asking for quite awhile about when the Solicitor Performance Analysis report would be brought over to NXT from DB. No one has been able to give me a direct answer. Our Customer Success contact said he would check on that, but we haven't heard back. I was told to create an idea for the idea bank. I did that. It was only today when I got the link to the "NXT Features Grid" that I see the Solicitor Performance Analysis report is marked as "Never Moving To Webview."

Question: What can I use as a replacement? Dashboards???

Somewhat related to @Joe Moretti 's post, I have serious concerns with the limited abilities we have as end users to get the data we need to do our jobs efficiently and accurately. I see there are improvements - I am always scouring the updates to see how I can incorporate them…but I am coming to terms with the fact that this product is moving more and more away from what we can use/rely on and towards something else. Am I jaded today? Yep. I just want the report that I use countless times a day to be as easy to access and use in NXT. Sigh.

Joe's post for reference:

https://community.blackbaud.com/discussion/85528/similar-reports-in-database-view-do-not-match-up-with-re-nxt-reports#latest

The end.

Crystal Bruce

Hey @Marcie Eastwood - I'm sorry to hear that you did not hear back from your CSM. I will reach out and make sure your CSM is aware of this post and your concerns outlined here.

Marcie Eastwood

Thank you, @Crystal Bruce . To clarify, I did hear back initially from our CSM (that he would check on it and if he couldn't find an answer, he would forward my question to the product team and then get back to me) but that was months ago. I totally understand that answers aren't always immediate, but it was frustrating to find out my answer via the features grid with no follow-up to try to come up with another reporting solution my org could use. Thanks for your response. I'm less jaded today. :)