Problems entering invoices today 5/7/26; won't open or save

Evelyn Pitta
Evelyn Pitta
Eighth Anniversary Kudos 1 Name Dropper Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

Anybody having issues entering invoices today? We can get to the Vendor page/enter new invoice, but system stalls out and we get an error message. Nothings improved for last couple hours.

Answers

  • Brittany Bowen
    Brittany Bowen
    Facilitator 1

    I did not have this specific issue, but I did encounter great difficulties with the AP module. The reports I usually run were not working and the help desk had no answers. They said it was related to the new update. Almost every routine task I have tried to do this week has taken at least twice as long to complete.

  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Kudos 5 2026 Spring PUB Altru First Reply

    @Evelyn Pitta following up on this. I see you opened a support case, but didn't see a resolution. Has the issue resolved for you?

    @Brittany Bowen can you PM me your support case # and I can follow up with the support team if you are still having issues with the AP module.

    Thanks!

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