Online Donation Forms using NOT using BB Merchant Services?

Amy Schaeffler
Amy Schaeffler
Sixth Anniversary Name Dropper Participant Facilitator 1
in Raiser's Edge NXT Discussions

Hi, Our organization is trying to weigh the pros and cons of switching from our existing payment processor, Stripe, to using BB Merchant Services when building our online donation forms. Originally, we thought we had only one option when using BB Forms (Merchant Services), but recently were told this is not necessarily the case, and we could stay with our existing processor (Stripe).

Is anyone else using BB Online Donation Forms without also using BB Merchant Services? Can you tell us if that process is handled any differently than using BB Merchant Services?

Thank you!

Comments

  • Carlene Johnson
    Carlene Johnson Community All-Star
    Tenth Anniversary Kudos 5 Facilitator 2 2026 bbcon Attendee Badge

    I was under the impression that if you used the Online Giving Forms via Webview in RE NXT that one HAD to use BBMS. Is that not the case, Amy? Can you share any more information with us on this?

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