Emails with multiple attachments

Bobbi Jo Eisenreich
Bobbi Jo Eisenreich
Ninth Anniversary Kudos 2 Name Dropper Participant
in Blackbaud Grantmaking™ General Discussions

Anyone experience this? I attached two documents to an email template (dragged and dropped) and the email sent twice…once with one attachment and then again with the other attachment.

Comments

  • Jane Van Ingen
    Jane Van Ingen
    Sixth Anniversary Kudos 4 Name Dropper Participant

    Bobbi:

    No, but I had a similar, equally problematic issue in June. BBGM sent the Word document template instead of the finalized PDF, and because I couldn't preview the attachments before sending, I didn't realize it until after it was sent. They fixed the problem I had, but it seems like this is a separate issue. I would contact support. It might take them awhile to fix the problem, but stay on top of the issue.

    Thanks,

    Jane

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