Where do you go to change your display settings back ?

Cathi Christopher
Cathi Christopher
Ninth Anniversary Kudos 1 Name Dropper Participant
in Blackbaud Financial Edge NXT® General Discussions

Where do you go to change your display settings back after the recent change that put everything back to default?

Comments

  • Dawn Alonso
    Dawn Alonso
    Sixth Anniversary Kudos 3 Name Dropper Participant

    If you are talking about columns displaying, you can click the columns icon at the top and check the columns that you want displayed. They will then be there every time you open FENXT. If you mean other settings, please provide more detail as to what you are looking to see so that someone can guide you to where that setting can be corrected.

  • Cathi Christopher
    Cathi Christopher
    Ninth Anniversary Kudos 1 Name Dropper Participant

    It seems all tabs were reverted back to default. Here is the message we get:FENXTdisplay pref.docx. Here is an example of what the invoice request screen now looks like FE NXTExpense.docx. Journal entry screens were affected as well(really all input screens were) Was this not something that happened system wide?

  • Dawn Alonso
    Dawn Alonso
    Sixth Anniversary Kudos 3 Name Dropper Participant

    On the reports screen, you can click columns and filters and restore any that you normally had in there. For journal entry same thing. For instance I attach documents to journal entries and invoice, so in the initial listing screen in both of those I have the attachment column up, I had to reset that after the update. In Journal entry I like to see the credit total of the batches, I had to reset that after the update. The actual journal entry screen is the new format, it is a bit more keyboard friendly for data entry, that you can't change back.

    There were tweaks to the programs, that is why your settings default back to original. I can't answer anything about the invoice request, but based on the journal entry screen, I suspect that is a change you can't revert.

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