Limit access by set hours?

Sherry Aldrich
Sherry Aldrich
Tenth Anniversary Kudos 1 Name Dropper Participant
in Raiser's Edge NXT Discussions

Can I limit a users access to NXT / RE by work hours? Say they can only log in during set hours? The user would be 100% using NXT.

Comments

  • Dana Burton
    Dana Burton
    Kudos 5 Third Anniversary Name Dropper Participant

    Happy Friday @Sherry Aldrich! I have been searching in NXT, RE, and knowledgebase articles and found this: https://kb.blackbaud.com/knowledgebase/articles/Article/60746 but cannot find a way to perform what it says. I have been exploring both versions of RE and have not found a way to limit hours of operation. ?

  • Rachel Cavalier
    Rachel Cavalier Community All-Star
    Eighth Anniversary Kudos 5 July 2026 Monthly Challenge bbcon Sessions bbcon 2025 Attendee Badge

    I wonder if this is possible with Microsoft Single Sign-On somehow? ?

  • Austen Brown
    Austen Brown Community All-Star
    Tenth Anniversary Kudos 5 2026 bbcon Attendee Badge PowerUp Challenge: Product Update Briefing Feedback Task 3

    @Dana Burton - Didn't know this was a thing! With the move to all BBID logins I don't see how this would be possible, the directions point to the old Citrix account preferences/back-end. Additionally, it has a location restriction so if you've moved to Azure or are hosted outside of Boston it won't work.

    @Sherry Aldrich - I recommend you check out the RE NXT Idea Bank and make sure this is represented.

  • Sherry Aldrich
    Sherry Aldrich
    Tenth Anniversary Kudos 1 Name Dropper Participant

    @Dana Burton @rachel cavalier @ Austen Brown I researched this more and ended up talking to support. This is a feature we used to be able to do, but when the logon using BBID changed, the feature is no longer available. We have some staff we wanted to limit their access to just the hours that they were in the office. Thanks

  • Keleigh Allen
    Keleigh Allen
    Sixth Anniversary Kudos 1 Name Dropper Participant

    There is an idea in the Idea bank for this. RENXT-I-2504, “Limit the time or days that an RENXT webview user can access the database”. I upvoted it, but it could certainly use more.

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