POST API for Wireless Phone Number Only Shows in Header

Lindsey Bryant
Lindsey Bryant
Third Anniversary Kudos 2 First Reply Name Dropper
in Education Management APIs

Has anyone else noticed when using the POST for Phone Numbers, that the phone number will appear in the top header but not within the phone section itself:

image

Comments

  • Ashley Moose
    Ashley Moose Blackbaud Employee
    Ninth Anniversary Kudos 5 First Reply Name Dropper

    @Lindsey Bryant In my testing the phone always appears in the Phone section as well. Can you share some more details about the type of record are you testing with? Does this seem to only occur with specific roles or is it anyone?

  • Lindsey Bryant
    Lindsey Bryant
    Third Anniversary Kudos 2 First Reply Name Dropper

    @Ashley Moose I found the issue and forgot to update it. We have two instances of BBEM. The Phone POST requires that you pass over an “id” for the phone type. Our developer switched the “ids” between the two instances. He was getting a 200 response which is why we thought it was an issue. Once we corrected the ID, everything appeared to be normal. I'm not sure why the number appeared in the header still. I would think it would fail no matter what.

Categories