Excel Add-In Issues

Chris Lega
Chris Lega
Second Anniversary Name Dropper Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

Has anyone used this and when you go to submit get a message that says Account is invalid but it does not indicate which account is referred to? I have very large batches and it has become quite an issue. Any help will be greatly appre

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  • Sylvia Cook
    Sylvia Cook
    Sixth Anniversary Kudos 5 Name Dropper Participant

    @Chris Lega Usually it marks error in red. A suggestion is to scroll down through the account description and if it didn't pull the name of the account in, that could be the problem account.

  • Rubka Nitgar
    Rubka Nitgar
    Name Dropper Participant First Anniversary Facilitator 1

    @Chris Lega:

    Has anyone used this and when you go to submit get a message that says Account is invalid but it does not indicate which account is referred to? I have very large batches and it has become quite an issue.

    Errors are typically marked in red. Check the account description; a missed name might signal the problem account.

  • Shannon Simmons
    Shannon Simmons
    Eighth Anniversary Kudos 2 Name Dropper Participant

    @Chris Lega I find that when an account is not entered into FE, the cell will be red. But when it says invalid and nothing is in red - it means one of your accounts is marked inactive.

  • Chris Lega
    Chris Lega
    Second Anniversary Name Dropper Facilitator 1

    @Shannon Simmons
    Thank you

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