Running Aging Reports & Reconciling to the GL

Margaret Paczynski
Margaret Paczynski
Seventh Anniversary Name Dropper Facilitator 1
in Blackbaud Billing Management™

Hi everyone,

During audit time we discovered that Billing Management calculates aging based on the due date entered for the charge.

For example, we could have a charge dated Sept. 30, posted Sept. 30, but due date of Oct. 15th. This charge will not show up in the subledger (AR Aging) in Billing Management as of September - even though it was posted to the GL in September. This makes it very challenging to reconcile to the GL.

Has anyone else encountered this issue?

I brought it up to BB in July and have heard nothing since.

Thanks,

Margaret

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