Printing invoice changing to printed

Daa Bond
Daa Bond
Fourth Anniversary Name Dropper Facilitator 1 Boomerang (2024)
in Blackbaud Financial Edge NXT® General Discussions

When I try to print an invoice and DO NOT want it changed to “printed," there is no option to do leave it as “not printed.” I have to go back into the client and change each invoice to “not printed” if I want to print it again.

Comments

  • Renee Elliott
    Renee Elliott
    Fifth Anniversary Kudos 1 Name Dropper Facilitator 1

    @Daa Bond
    I agree with you. I like how in database you can generate the invoice and preview right from the invoice itself. Having to get out of the invoice and go to communication is an added step for us. Currently in Database after we generate the invoice, we email it to the client. I'm hoping this feature will be brought into web.

  • Tara Makas
    Tara Makas
    Sixth Anniversary Blackbaud Certified Kudos 1 Name Dropper

    @Daa Bond
    I hope they bring this over from database to webview. In database we were able to say do not update but now in webview we have no choice. It is cumbersome having to go back into each invoice and change it back to not yet printed. I even tried the reprint option and it just does not work.

  • Kevin Merrell
    Kevin Merrell
    Second Anniversary Name Dropper Kudos 1 Facilitator 1

    Yes - this is driving me crazy. The fact that we can't print the invoice from the invoice record is ludicrous. Why do we have to get out of it to then go to communications to print? Then on top of that, we have to change it to printed in order to print it? So, if we want to print it again, we have to go into the record again to change it to unprinted. Make it make sense please.

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