MailChimp reporting

Luisa Rampin
Luisa Rampin
Kudos 1 Name Dropper First Anniversary Facilitator 1
in Blackbaud Raiser's Edge NXT®: General Discussions

Hello

Currently YMCA handle our bulk emails through MailChimp and the integration with SmartSync records the email history on the constituents record. How do we search on NXT for the details of constituents that received these emails, and hopefully donated, without having to import a mailing history file from MailChimp back into the database?

Sorry if this seems an obvious query, but MailChimp is quite new to me.

Thanks

Luisa

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Answers

  • Veronica Renzo
    Veronica Renzo
    Tenth Anniversary Kudos 3 2026 Spring PUB Raiser's Edge NXT Name Dropper

    Do the emails sent through MailChimp just live on the Email history tile in NXT? Or do you also have it as an Action?

  • Karen Diener
    Karen Diener Community All-Star
    Tenth Anniversary Kudos 5 2026 Spring PUB: Raiser's Edge NXT Premium and AI First Reply

    The Mailchimp tile from SmartSync does not contain reportable data, meaning you cannot query anything on it. The only option is to also add the email as a Constituent Action and Query from that information.

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