Cloudflare Proxy for BBIS

Andrew Jordan
Andrew Jordan
Second Anniversary
in Blackbaud CRM™ General Discussions

Hi everyone!

We are exploring Cloudflare as a proxy to our self-hosted giving pages (proxy, WAF, bot detection, etc.). We've seen Blackbaud documentation saying this isn't supported, but are wondering if it's possible.

We'd like to:
- Apply security rules only to the public giving paths
- bypass any other page paths (cms, etc.)
- disable caching (site-wide)
- whitelist the payment provider (redirect to success page)

We'd love to hear from anyone currently running BBIS behind a Cloudflare proxy. Any other considerations and information would be greatly appreciated!

Thank you for your time!

Andrew

Answers

  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Kudos 5 2026 Spring PUB Altru First Reply

    Hi @Andrew Jordan This was in the Blackbaud CRM Developer discussion area, so I moved it into general discussion. Thanks!

  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Kudos 5 2026 Spring PUB Altru First Reply

    Hi @Andrew Jordan - thanks for sharing!

    Since documentation shows Cloudfare isn't something Blackbaud officially supports, our support team may have limited ability to troubleshoot issues that stem from that configuration.

    Hopefully others in the community who’ve experimented with Cloudflare or a similar proxy can share what’s worked for them.

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