Linking Bank Feeds

I'm attempting to reconcile for the first time. The majority of the postings on the bank statement are for electronic deposits (tuition, school store receipts) and electronic payments. When I attempt to reconcile though, I'm not seeing any of these.

My Bank Feeds are enabled. When I go into the bank account though, on the right hand side where it says, "Bank feed accounts", it's showing 0 of 1 Accounts linked. I'm assuming that the issue, based upon what I'm seeing, is the one bank account we're using is not linked to Blackbaud.

Hence, if this is indeed the question, how do I do so?

We are using Tuition Management and Repay through Payment Assistant.

Thank you in advance for your assistance.

Cordially,

Rich Kreissle

Controller

Vermont Academy