MCP for Claude

@Ben Wong

AI tool can only obtain information as API allows it, so the question is, when there is no API endpoint to suppose certain specific needs, will AI not give correct answer?

example: there is no endpoint to get gifts of a constituent based on soft credit, only based on direct credit. Is AI able to answer to "How much a constituent gave through the years and what "level" of giving they are in, factoring in soft credit by soft credit grid amount

not sure if the MCP for Claude will be "smart" enough to use "Query API" soft credit options

Answers

  • Ben Wong
    Ben Wong Blackbaud Employee
    Tenth Anniversary Kudos 3 Name Dropper Participant

    AI is only as good as the data it has access to and the context it has for understanding the data. So if it doesn't have access to soft credits per constituent, you'll need to instruct it to take that into consideration. If you can get soft credits via the Query API, I'm pretty sure that it will be able to look across the whole data set and factor it into the total. It might not get it right for the first time, but if you can tell it where it's wrong, it's usually very good at getting it right the next time.

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