Canada EFT Customers
Comments
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@Carolyn White I which there was a Canadian user group for things like this.
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@Carolyn White hi Carolyn, are you running into issues with the bank accepting the file? Do you have a support case open on this? Some Canadian banks have issues with the CPA 1464 format from FENXT. Check out this Knowledgebase Article, we have recently confirmed that BMO should now accept CPA 1464:
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@Sylvia Cook. Yes, me as well. Or a system that worked for Canadian customers.
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@Kimberley Cote. Thanks. I am getting some files to go through.
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@Kimberley Cote Hi Kimberley, I know that this thread is old however I do not see the link to the Knowledgebase article. Would you mind sharing it with me? Thank you!
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Hi @Margaret Paczynski , here's the Knowledgebase article I was referring to at the time: https://kb.blackbaud.com/knowledgebase/articles/Article/48584 Hope this helps!
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