Online express and email addresses for registrants

Kim Roche

We are using Online Express to capture registrations for an online conference. We have some folks who have registered others but the only email that is collected and saved is the one associated with the person who is actually paying. It would be great to be able to capture the registrants email as well to build out our database and to communicate with the registrants  details of the conference. Does anyone have a work around or suggestion how to collect these new emails addresses? Thanks!

Jane Van Ingen

Kim:


Since it's a conference, are you sending a survey to registrants afterwords asking them about their experience? (I just completed a survey on my recent Blackbaud class, that's what made me think of it.) If so, I would ask those folks who paid for someone else if they wouldn't mind sending the registrants' email so you can send them the survey.


I don't have any Blackbaud-specific tips, but hopefully that suggestion will get the creative juices flowing to find ways to capture registrant information.


Thanks,

Jane