Resource Board - cannot change Style anymore? Is this happening to you as well?

Julie Horvath

A couple days ago, I added a Downloads Content Type to our Back to School Resource tile (post) and I can no longer edit the style! I reported this and BB says they know about it and will fix eventually.

If this bothers you or if you have a workaround please share!

I have pages built that look really nice except for a glaring white box amidst a slew of plain boxes. You can see under Handbook.

The error I get is:

Error I get

What part of our Back to School Resource Post now looks like.

Traci Holinger

Yes! we are having the same issue and have opened a ticket with Blackbaud. I have been told that they have product dev looking at it for further review and will get back with me. No timeframe for a fix-yet this is uber important. If you wish to open a ticket too, please refer to our case number: 018454893 so they can connect the two to see who is being impacted.

Nancy Kierstead

We are getting that same "this content has been removed or you do not have access" error for some of our resource board detail pages as well. We have a case open. Our folks cannot get to pages filled with information they need. We have had our pages set up this way since 2017 without issue. Here's hoping they get this fixed soon.

Angie Addison

Hi everyone, the fix is done and will be going out in the upcoming Tuesday release. Sorry for the inconvenience!

Traci Holinger

FYI - I just received confirmation from Blackbaud that the fix will be going out this next Tuesday 8/10.