Performance issues (buffering) in invoice data entry NXT without eliminating Database view

Kennia Mateo
Kennia Mateo
Kudos 1
in Blackbaud Financial Edge NXT® General Discussions

Is anyone else experiencing persistent loading/buffering and error messages in NXT for the past 15 days? withing the invoice entry?

Focus on Resolving persistent performance issues (buffering) in the invoice data entry WebView without deprecating the existing Database view- (I am using this now to enter my invoices due to persistent errors in WebView.

my suggestions is to please Improve NXT WebView performance for invoice entry to eliminate constant buffering. The Database view including FAST function must be preserved.

Best,

AP coordinator

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Answers

  • Donna Almeida
    Donna Almeida
    Seventh Anniversary Facilitator 1

    Yes all the time. I hope it gets better once the move to NXT is completed. Very frustating

  • Roberta A. Gilbert
    Roberta A. Gilbert
    Eighth Anniversary Kudos 4 Name Dropper Facilitator 1

    All the time here too. In all areas of FE NXT. It just takes so long for edits to be processed, for reports to generate, etc etc. If I don't keep my eyes on the screen I end up out-racing it when I enter info, and then it spends 10 min buffering. I think it's the nature of the beast - it's never going to be immediate results as in the database, unfortunately.

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