Renumbering Bank Drafts Not Showing Corrected in General Ledger
I have been renumbering bank drafts to match them as needed. Some have been posted, others are still waiting to post. I was renumbering them in web view, under the bank account's option. But I got kicked out of web view after a few hours of work. When I restarted my browser and logged back in, it only lets me renumber computer checks, not the bank drafts I need to correct.
I logged into database view and it still gives me all the payment options to choose from to renumber. In database view I'm having no issues with the actual renumbering.
But when we run the reports to post and/or reconcile, the bank draft numbers are not showing the newly corrected numbers. We have done batch validation and posted the month, but there's no change.
Is there something we need to do to maybe push a refresh from data base to web view?
Answers
-
If your browser has an incognito mode, I'd try logging in through that to see if they show correctly. If they do, it's a cookie and cache issue. IF not, then it could be broke in WebView only and would need FENXT support's issue to look into it for you.
0
Categories
- All Categories
- 7 Blackbaud Agents for Good™
- New Raiser's Edge NXT Community
- 7 Blackbaud Community Help
- 214 bbcon®
- 1.4K Blackbaud Altru®
- 407 Blackbaud Award Management™ and Blackbaud Stewardship Management™
- 1.2K Blackbaud CRM™ and Blackbaud Internet Solutions™
- 16 donorCentrics®
- 361 Blackbaud eTapestry®
- 2.6K Blackbaud Financial Edge NXT®
- 669 Blackbaud Grantmaking™
- 591 Blackbaud Education Management Solutions for Higher Education
- 3.3K Blackbaud Education Management Solutions for K-12 Schools
- 950 Blackbaud Luminate Online® and Blackbaud TeamRaiser®
- 85 JustGiving® from Blackbaud®
- 6.9K Blackbaud Raiser's Edge NXT®
- 3.9K SKY Developer
- 252 ResearchPoint™
- 121 Blackbaud Tuition Management™
- 165 Organizational Best Practices
- 245 Member Lounge (Just for Fun)
- 38 Blackbaud Community Challenges
- 37 PowerUp Challenges
- 3 (Closed) PowerUp Challenge: Grid View Batch
- 3 (Closed) PowerUp Challenge: Chat for Blackbaud AI
- 3 (Closed) PowerUp Challenge: Data Health
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Product Update Briefing
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Standard Reports+
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Email Marketing
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Gift Management
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Event Management
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Home Page
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Standard Reports
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Query
- 813 Community News
- 3K Jobs Board
- 57 Blackbaud SKY® Reporting Announcements
- 47 Blackbaud CRM Higher Ed Product Advisory Group (HE PAG)
- 19 Blackbaud CRM Product Advisory Group (BBCRM PAG)
