System Program Requirement Communications

The system generated GC 61 and GC 62 automatically. I know these can be edited or disabled, but is there a way to edit the date they are sent out? I did not see an option for a send out date. We like to send reminders 2 weeks before the due date: GC61. And then about 1 week past due for GC 62. Anyone?

Answers

  • Hi @Arancha Lattanzio! Tagging in All-Star @Audrey Kidwell to see if she has any insights here. I'll also reach out to my team!

  • Audrey Kidwell
    Audrey Kidwell Community All-Star
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    Hey @Arancha Lattanzio did you figure this out? We disabled all our automatic emails since we couldn't format them or add information to them. I looked around and couldn't find how to change the date when they go out. Maybe send this question to the helpdesk?

    If you disable those automatic requirements you can probably set up reminders another way.

  • Hi Audrey!

    Yes, that's exactly what I have done. I just thought there was a way to format them and I just didn't see how. Thanks!

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