Email Campaign tool - Klaviyo vs Feathr

Alex Wong
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Anyone used these two platforms and have experience to share?

Answers

  • Hi @Alex Wong - I've been watching this thread to see if someone steps forward. Since no one has - as of yet - I'll take some extra steps on my part to ensure we are getting your question out to more people. Hopefully, that will generate the response you are looking for!

  • Hi @Alex Wong I'm still working behind the scenes to help line up someone with experience - Klaviyo is not a Blackbaud Partner, but Feathr is and I'm going to get in touch with them to see if they can have a customer share their experience using the platform with you. :-)

  • One of Feathr’s biggest strengths is its audience targeting and retargeting capabilities. It’s very effective for organizations that want to combine email outreach with digital advertising and event promotion in one platform. The reporting and engagement tracking are also helpful for measuring campaign performance across channels.

    On the downside, the platform can feel less intuitive than some mainstream email marketing tools, and customization options for email design and automation workflows can be somewhat limited depending on the campaign needs. There’s also a bit of a learning curve when setting up more advanced audience segmentation or ad integrations.

  • Alex Wong
    Alex Wong Community All-Star
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    thank you

  • Emily Weddle
    edited June 2

    Hello! We use Feathr's email campaigns as well as their RE NXT integration. I absolutely love using Feathr, and I think using their native email tool is vital for getting the most out of the product. When you send out emails from Feathr, you are more quickly able to "de-anonymize" your audience so that you have more fleshed out profiles for your patrons, with both cookie activity and email communication combined into one patron profile.

    I think their email design layout is very intuitive and easy, and find it provides more customization than other platforms I've used, like MailChimp. The automated reports are also a huge time-saver, and a great way to share your work with colleagues outside the platform. We've switched over 95% of our digital marketing and communications to Feathr exclusively, and continue to see growth year-on-year as they expand the products offerings. Let me know if you have any other questions!

  • Alex Wong
    Alex Wong Community All-Star
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    thank you for the information.

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