Chat for Blackbaud AI—Share Your Experiences!

Over the next four weeks, we will be creating a dedicated space in the community to talk about Chat for Blackbaud AI: how it’s working for you, and any solutions and challenges you’ve encountered.

Whether you’re just getting started or already experimenting with prompts, your experiences—what helped, what didn’t, and what you’d try again—play a critical role in shaping what comes next.

You’ll notice featured discussions at the top of the Raiser’s Edge NXT discussion page over the next four weeks—and yes, there are badges involved.

The first discussion is now up! We want to know, “What task did Chat for Blackbaud AI help you with this week?”

If you participate in the featured discussions, you will earn this badge for your profile page:

New Community Feature 

You also will notice that the discussions are tagged with “Blackbaud AI.” That’s now a tag you can follow! Just click on the tag cloud on the discussions page, click “BlackbaudAI" and then “Follow.” 

How to Share Feedback (and Why It Matters) 

When Chat for Blackbaud AI gives you a response, you’ll see 👍 and 👎 options directly in the chat experience. That’s the best place to let us know what worked or what missed the mark. 

Here’s why this matters: 

• Thumbs‑up and thumbs‑down feedback goes directly to the teams improving the chat experience 
• A short note about why something worked—or didn’t—helps us make improvements faster 
• Community discussions are for sharing experiences, not troubleshooting prompt errors 

Think of it this way: 

Community = conversation and learning 
Thumbs 👍 / 👎 = product improvement 

Both matter—and they work best together.  

Learning From Super Users 

Throughout the month, you’ll also see posts from Blackbaud Community All‑Stars who are already piloting Chat for Blackbaud AI. You can respond to their discussions and earn the badge, too! 

If you’ve tried Chat for Blackbaud AI—even once—you have something valuable to share. We can’t wait to learn from you! 

And if you’re brand new, these resources will help you get started:  

• Getting Started with Chat for Blackbaud AI 
• Chat for Blackbaud AI Tutorial 
• Chat for Blackbaud AI Prompt Library 

You can also see what’s possible when AI meets real fundraising work in our upcoming webinar.  

➡️ Register now to save your spot!