Removing the 'has no valid address' is not possible in web view

JoAnn Strommen · July 24

When trying to set up new imports today, I found that the 'has no valid address' flag can not be removed while in NXT. I have to go back to db view to remove.

Still to be determined if import will be able to remove it. But regardless, if I add an address to a record in NXT that has none, I should be able to remove the existing flag.

Please vote: RENXT-I-10297

Add ability to remove 'has no valid address' flag in web view

While there I found a lot of other 'voting open' ideas related to addresses and NXT functions.

Jack Briggs · July 27

The flag seems to work for me (just checked). It's under the same drop down as 'mark as', but converts to 'mark as has valid address'. Double checked record in RE7 and it's fine. A bug, maybe?

Crystal Bruce · July 27

https://community.blackbaud.com/discussion/86181/removing-the-has-no-valid-address-is-not-possible-in-web-view

Hi @JoAnn Strommen I saw Jack's reply that the flag was working for him, so I am reaching out to my team to get a better understanding of what you are seeing. Thanks!

JoAnn Strommen · July 27

Actually working with Omatic Cloud on grad import files. Test records where they did not have an address show as 'no valid address' still after importing one. Will have Omatic consultant look to see if there's a way she can format for that to change. Seemed like I didn't have that issue in db with IOM. May be another thing that OC/NXT can't do.

Thanks, I found it now under 'mark as.' I had looked at the edit options, the address fields, and in KB. KB kept referring to 'go to db and unmark.'

Removing the 'has no valid address' is not possible in web view

Add ability to remove 'has no valid address' flag in web view

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