Sharing my Power Automate template: Conditional Acknowledgments with pledge and primary contact information

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  • Hallie Guiseppe
    Hallie Guiseppe Community All-Star
    Sixth Anniversary Kudos 5 February 2026 Monthly Challenge Name Dropper

    @Kelly Hogan Did you see this post? I waled Eileen through a couple possible reasons for that error.

  • @Hallie Guiseppe Yes, thank you!

    Working through those things now to see if I can figure it out! Lots of change one small thing then test. I still keep getting the error, but I suspect I have something typed wrong or in the wrong place.

  • Alex Wong
    Alex Wong Community All-Star
    Tenth Anniversary Kudos 5 Facilitator 4 bbcon 2025 Attendee Badge

    template element missing means you did not define any field in the template word document to be filled out by power automate.

    Some confusion many had was, they were using the "Mailing" tab to add merge field, that is not the correct "element". You need to go to the Developer tab and click on Design mode to add element.

  • @Alex Wong , I didn't change the templates provided in the download. I wanted to get it functioning before I even messed with the templates. And it functions properly if I point it to one file, it just doesn't seem to like something in the coding for picking different letters.

  • @Hallie Guiseppe & @Alex Wong I ended up deleting it and reimporting. It seems to be working now! I guess I messed something up as I was trying to figure things out. Honestly, it's been a great learning experience trying to figure out all of the pieces and what they do. Thank you both for your help and for the templates you all share!

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