Subscribe to this blog for Sphere tips and tricks.

What Is The Future Of Blackbaud Sphere?

You may have heard various things about what’s the latest with Blackbaud Sphere, so we want to make sure all your questions are answered and your organization is prepared for a successful migration to one of Blackbaud’s next-generation solutions. You should have recently received an email from Blackbaud with some important information about Blackbaud Sphere. In case you missed it, or if you have additional questions, here are some important dates and FAQ's.
 
First thing’s first: Is Sphere still supported and secure?
Yes -- Blackbaud is committed to supporting existing Blackbaud Sphere customers as they complete migrations to other Blackbaud online solutions, or until the end date of a customer's active Blackbaud Sphere contract. Blackbaud delivered its last, full-feature product release to Blackbaud Sphere in January 2015 and stopped selling the solution to new customers on January 1, 2016. Since then, development for Blackbaud Sphere has focused solely on product stability and security.
 
What's happening: What changes or deadlines do I need to know about?
Blackbaud is partnering with all remaining Sphere customers to migrate to next-generation Blackbaud solutions prior to March 31, 2019, which is the final renewal term end date for any Blackbaud Sphere contract. This means that the last full, 12-month Sphere renewal term will begin April 1, 2018. All Sphere renewals contracts starting April 1, 2018 will be for a period of less than 12 months.
 
We hope to work with you to make a migration decision this year. This will allow you to not only start raising more money sooner with Blackbaud’s next-generation solutions, but will also enable you to forego upcoming Sphere subscription increases in 2018.*
 
Let’s plan: What can I do to start planning my migration?
To ensure that you have a successful migration experience and avoid upcoming Sphere subscription increases, we recommend working with your account manager to plan your move to another Blackbaud online solution immediately. To get started, review the Blackbaud Sphere Migration Guide with your account manager or chat now.
 
For additional details and recommended migration options for Blackbaud Sphere customers, please see this Blackbaud Knowledgebase article.
 
*Effective for all renewals beginning January 1, 2018, the annual subscription rate for Blackbaud Sphere will increase by 20% for customers who have not yet signed an agreement to migrate to another Blackbaud online solution. Customers who don’t currently pay an annual subscription rate for Blackbaud Sphere and who only pay transaction fees will have the annual subscription rate increased to $1,188 plus transaction fees.
 
Posted by Chelsea Edwards on Jun 14, 2017 10:02 AM America/New_York

Leave a Comment

Log in to post a comment.

Categories