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New To Luminate Online? Here's How To Get Started.

Is your organization new to Luminate Online ... or are you a new employee at an organization that's been using it for a while? We want to help you get up to speed fast, that's why we've put together a lot of resources to give you the lay of the land. 

We're calling this the Luminate Online New Customer Success Program. Think of it as your first stop in getting an orientation to this great set of tools. We've put together short, pithy tool-tip webinar recordings, an overview of free eLearning courses available to you and "quick start" guides to help you get rolling before, during and after your implementation journey.

What you'll find in the Luminate New Customer Success portal: 

On-Demand Webinars
  1. Overview: What Is Luminate Online? (15 minutes)
  2. You're Live on Luminate, Now What? (32 minutes)
  3. All You Need to Know About Luminate Online Email (18 minutes) 
  4. Doing More with Luminate Online (41 minutes)
Overview of Free Blackbaud University eLearning 
You'll find links to all Learn Basics online eLearning courses - which are included in your Luminate software purchase and are available on-demand for all users. Build your Luminate knowledge with these on-demand courses that cover topics from basics of constituent management and email to understanding SKY Reporting. 

Quick Start Guides and Useful Links
Tips, timesavers and helpful suggestions for new admins on getting started with Luminate Online. In addition to helpful guides and an archive of recent how-to webinar content, you'll find links to sources of support and assistance in getting up and running with Luminate.  

Visit the Luminate Online New Customer Success portal. 

Posted by Kathryn Hall on Dec 15, 2017 8:00 AM America/New_York